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G250-DCP Problem with 2420 displays

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ficek

Technical User
Joined
Jun 7, 2006
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23
Location
US
I am installing a G250-DCP on a CM 3.1.1 with an S8300 and two G700 gateways. I configured the G250 and put it on the network and everything seemed to be fine. I then programmed four 2420 phones on the gateway and hooked them up. After testing the G250 I have found that 6 of the ports on the integrated dcp work fine and 6 of the ports have an erratic display operation. At times garbage and misspellings come on the display when you touch a button. All the audio seems to function fine on all ports just the displays on 6 of the 12 ports are acting weird. There are no alarms on the system at all. I reset the system, no help. Then I tried a new G250-DCP gateway and it is doing the exact same thing. Does anyone have any ideas ??
 
Is all your firmware/patches up-to-date?
 
Thanks for the reply. Sorry so late but Avaya found the problem in the 25.33.0 firmware. They are sending me a beta firmware to repair it. They said the fix will be out in Feb.
 
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