iandoreeninvan
Programmer
Shirly, a friend of mine, has some problems with her new
Fujitsu laptop.
She had it over here yesterday.
We attempted to resolve the problems by a couple of calls to her isp hotline but had to leave unresolved as I had to go out.
The Problem:
We can dial in to the isp,
1. but outlook express cant send "unsent messages".
I forget the exact error message but i think it
was '... cant resolve the pop.xxxx.xxx server".
2. IE doesn't work, but I forgot the error message.
3. I tried installing pegasus email [ with which I
am far more familiar than outlook express ]
and i couldn't get it to work either.
I made notes of the exact error messages [ on shirley's laptop ]
She had at one stage installed "norman personal firewall"
- i've never heard of this.
& I had a fair amount of trouble removing it.
At the hotline's suggestion, I tried disabling the
xpPro firewall, and then removing, re-setting up an account in Outlook express.
I also tried [ a couple of times ] setting up a new connection.
we checked for spelling errors so i dont think that is
the problem.
Her laptop is a Fujitsu vistra? - i forget the model.
Running XPPro with SP2 installed.
I forget how she got SP2.
She only has an OEM install CD - plus the other
install CD's eg for CD burner.
She was connecting via a standard telecom phone plug
into the phone socket & PC socket.
The cable supplied had a moulded something about 2cm
diam on it.
I use a cable with just the two standard telecom phone plug
TAI for any help.
Ian Cowan
p.s. I thought i'd post this before she comes over next time.
Then, I've also got a few command line parameters to try
- i didn't have the time to try them previously.
Fujitsu laptop.
She had it over here yesterday.
We attempted to resolve the problems by a couple of calls to her isp hotline but had to leave unresolved as I had to go out.
The Problem:
We can dial in to the isp,
1. but outlook express cant send "unsent messages".
I forget the exact error message but i think it
was '... cant resolve the pop.xxxx.xxx server".
2. IE doesn't work, but I forgot the error message.
3. I tried installing pegasus email [ with which I
am far more familiar than outlook express ]
and i couldn't get it to work either.
I made notes of the exact error messages [ on shirley's laptop ]
She had at one stage installed "norman personal firewall"
- i've never heard of this.
& I had a fair amount of trouble removing it.
At the hotline's suggestion, I tried disabling the
xpPro firewall, and then removing, re-setting up an account in Outlook express.
I also tried [ a couple of times ] setting up a new connection.
we checked for spelling errors so i dont think that is
the problem.
Her laptop is a Fujitsu vistra? - i forget the model.
Running XPPro with SP2 installed.
I forget how she got SP2.
She only has an OEM install CD - plus the other
install CD's eg for CD burner.
She was connecting via a standard telecom phone plug
into the phone socket & PC socket.
The cable supplied had a moulded something about 2cm
diam on it.
I use a cable with just the two standard telecom phone plug
TAI for any help.
Ian Cowan
p.s. I thought i'd post this before she comes over next time.
Then, I've also got a few command line parameters to try
- i didn't have the time to try them previously.
