FTP ECH data

[akrabu]

We are looking at enabeling ECH on a definity G3R9 but want to use FTP to transfer the files off the cms server. does anybody have any details of how to configure this kind of setup as Avayas documentation is a little light on the subject (i.e. it tells you its possible and gives no information whatsoever) and every time we talk to our support partner they avoid the issue.

 

[tjaartv]

There is a script, explorer.shl that you need to install in order to use ftp. If you let me know your e-mail address, I can send it to you.

 

[cyberjamos]

Sorry for my ignorance here - ECH???

Cheers,
NJ

PS: Please let me know if my advice has been of any use.

 

[tjaartv]

ECH - External Call History

 

[akrabu]

tjaartv

if you still have that script can you email it to me at chris.carr@teletech.com,

Thanks

 

[Coineandude]

i would like to see that script too
migraine@owmyhead.com