Freecom CD-RW Installation failure

[davidgraham16]

Earlier today I put a Freecom Internal CD-RW 16x 10x 40x into my PC. The spec for my PC is:
OS WIN 98 first edition, RAM=128MB,HD=13GB,Pentium2 400Hz
Easy CD Creator 5.1 CD(And a driver update floppy which I have installed)
I have not had any joy from it yet. During installation the following message appeared:

"The installation software did not find at least one supported drive in this computer system. Do you wish to continue the installation."

I clicked "Yes" because the drive appears to have been detected by the BIOS during start up and the drive is in the My Computer window as drive E: The CD-RW is on the secondary IDE channel as slave to the DVD which is Master on this channel.
There is no yellow exclamation mark next to the device in device manager. There is something that is odd - the CD-RW is listed under CD-ROM as -NEC NR-7800B (no mention of Freecom) and in the properties I see the device type is CDROM and against manufacturer it says "Standard CD-ROM Device" - its like windows doesn't know its a CD-RW.
When I try to copy a WIN 98 CD to the drive I get the following messages:
"Creator API
Easy CD Creator Engine initialisation has failed"

followed by this box

Microsoft Visual C++ Runtime Library
Runtime Error
Program.... S\ADAPTEC\EASY CD CREATOR 5\EASY CD CREATOR\CD COPIER.EXE
abnormal program termination
OK
I have tried again and the following messages appear:
"Exception in CreateInstanc of Creator
OK
followed by this message:
Creatr 50
Thia program performed an illegal operation and will be shut down. If the problem persists, contact program vendor.
Really need help please!

 

[osuman]

The source of your problems seems to be that Windows isn't recognizing the drive properly. The software can't function correctly because it thinks there is no device present, and that is why it generates errors when you try to use the burner. I would uninstall the software and remove the device from device manager. Shut down and ensure that you have it jumpered properly. Restart and let windows detect it again. If windows still gets it wrong it's possible that you need a driver for the burner. I'm pretty sure that CD-RW devices don't need drives but you never know. You may want to read through the manf. specs again.
Good luck.

 

[Mulga]

CD RW devices do not normally require drivers. Can it read a normal cd? I would do what osuman says and if that does not work consider the possibility that the CD RW is faulty. Is it under warranty? or can you try it in another system.