Forwarding with Attachments!

[GaryCracker]

I have Exchange 2000 and on a few accounts i have automatic forwarding to a external email(e.g. for mobile users).

I have only just noticed that exchange does not forward the attachments with the email, only the body.

Does anyone know how to set exchange to automatically forward emails with attachments?

Thanks for your help

 

[robbyb]

Don't know. Can't see anything obvious, esp as exchange normally forwards attachments as well as the body.

I wonder if some of the mobile devices out there have a filter? This is possible on Outlook. And likely possible on devices like Windows Pocket 2002...

.. just a shot in the dark...

 

[GaryCracker]

The mobile users are using Outlook Express. You can send attachments if u send it direct to their external email account, but you cant if it is automatically forwarded (via exchange 2000).

Any other suggestions??

 

[robbyb]

Have u tried seeing what happens if you set up forwarding to say a hotmail account?

 

[GaryCracker]

Yes, i have tried that and the same result.

This feature may not be avaliable with exchange, im not sure?

 

[robbyb]

We employ forwarding here at my firm and it works fine.

Looking at the way you've forwarded, would you have created a Contact first, and then set forwarding from the mailbox to the contact?

If so, you could check the Exchange General tab to see if a size limit has been inadvertently set here? (another long shot).

Another long shot: On your Internet Mail Connector, there's a Contect Restrictions tab - you could see if the Allowed Sizes field has been configured.

Long shot: Otherwise, does your SMTP get forwarded from exchange to another server for virus checking or content scanning? Might this be stripping attachments? You might need to temp disable these to find out...

Longer shot: Are you running Antigen? I've heard of some old versions of Antigen that would, under certain circumstances, strip attachments out.

 

[GaryCracker]

Yes this is the way we have configured the forwarding.

The users all use the default limit of 5mb.

The allowed size has not been selected.

We do have Nortons AV but exchange is not configured to send emails to it before sending out. It only scans the mailboxes. And if this was so then any emails with attachements would not get sent. Its only the automatically forwarded emails that are not sent with attachments.

We do not have Anti-Gen.

Thanks a lot for your suggestions. Looks like im going to be stuck on this one for a bit!!