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Forwarding Over SIP

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seasideskippy

Programmer
May 6, 2005
213
GB
Hi can anyone help with this issue,

I have an IP500 4.2(20) using Sip (voiceflex) when forwarding a call to a Mobile number the mobile rings and when you answer the call no voice path is there.

When looking at system status all the codecs seem to match but i cant seem to figure this one out.

regards Skippy.
 
Its a voiceflex issue to do with NAT on their routers. You need to do something with pairing the ports on the router so it allows the calls to forward back out. I did have a doc to explain it but can't find it now.

ACS IP Office Implement
ACA IP Telephoney Implement
 
Cheers RTGDFM,

Does anyone on the forum know how to pair the ports on a router and which ports to pair?

Regards Skippy
 
Try Port Mapping the RDP Port to the IP Office Private LAN interface, this has worked for me in the past.

MrIPO

ACA - Avaya Certified Associate
ACS - Avaya Certified Specialist
ACI - Avaya Certified Instructor

 
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