When an employee leaves our firm, we would like to have that employee's mail "forwarded" so to speak to another employee for a month or so to be sure we capture any firm emails that may go awry. What's the most efficient way to do this in Exchange2003 or Outlook 2003? It seems if I make a rule in Outlook for all this user's emails to be forwarded, that means that first person (the gone employee) must be logged onto the network for that forwarding to work. Or do you make someone a delegate? There seems to be so many ways to do things when you add Outlook to Exchange that I may be overdoing or overlooking some things here. Anybody have any simple ideas that you may use for this?
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forwarding emails when employee leaves
- Thread starter boryan
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wdoellefeld
Technical User
Here is how I handle it.
Open the properties of the ex-employees account. In the exchange general tab choose delivery options and then select the forward options.
I also the hide the user from the GAL by checking the option in the exchange advanced tab.
FRCP
Open the properties of the ex-employees account. In the exchange general tab choose delivery options and then select the forward options.
I also the hide the user from the GAL by checking the option in the exchange advanced tab.
FRCP
A twist on this is to forward to a mail enabled public folder. You can give a desired user/group access to the folder, and as a bonus you can set age limits on the folder to clean up the mess when the forwarding period expires. Instead of using the alternate recipient method, you can remove the email address from the user account and add it to the public folder.
When it's all over, and age limits have cleared out the folder, remove the email address and add it to a distribution group with no members. This will silently black-hole any further mail sent to that address without NDRs, filling up the bad mail directory, etc.
When it's all over, and age limits have cleared out the folder, remove the email address and add it to a distribution group with no members. This will silently black-hole any further mail sent to that address without NDRs, filling up the bad mail directory, etc.
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