Forwarding calls to external number

[Networks4You]

We are migrating from our Nortell system to a VOIP system. Verizon Sales will not return my calls so I can forward my PRI lines to the new numbers. Is there a way to forward my external DID calls to an external number? All of the phones have been replaced on the desks and the wireing has been changed so I will need to do this from the CPPM. This will only be a temporary solution until Verizon can get their act together and call me so I can purchase the PRI numbers directly.

Thanks for the help!

 

[ehidal1]

Forward your PRI lines to the new numbers? I don't understand. You have 2 separate systems running on seperate PRIs and you want to move the DIDs from one PRI to the other?

 

[Networks4You]

No, our old system is a Nortell, our new system is a VOIP system hosted offsite. I need to have any calls coming into the old DID's to be forwarded to the new numbers.

 

[ehidal1]

Maybe someone knows and easier way, but you could forward each phone externally to the new number. You would have to do a CFXA in CLS and then RCF the phones. The bad thing is this would tie up 2 B channels for every 1 call and you would have to change the CFW for all phones.

 

[Networks4You]

Well, I needed to get this done fast, so I ended up paying Verizon $20 per line to forward to my new VOIP company until the numbers get ported over, thanks for the responses