Forwarding a hunt group to auto attendant after 5 rings 1

[daleblizz]

Our Boston office has a 500 with version 6 software. Currently the main number goes directly to auto attendant - *81 (Once again, I never actually get to touch these machines -- so I do everything long distance.)

Now they've decided they want it to ring five times on several phones first, then go to auto attendant.

I figured I could send the main number to a hunt group and after five rings send it to auto attendant, but I'm not sure how to make that happen.

I can't find a way to send it to *81 after five rings in a hunt group.

And suggestions would be appreciated.

Thanks.

 

[kwing112000]

The way i usually do this is with another hunt group. overflow the 1st group to the 2nd and in the second group put a user that is forwarded to a shortcode for the AA. make sure the group is sequential and make sure the user has fwd hunt group calls enabled.

Kevin Wing
ACSS Small and Medium Enterprise (SME) Communications
ACS- Implement IP Office
ACA- Implement IP Office
Carousel Industries

 

[daleblizz]

Thanks kwing112000