I may be going a bit crazy here but a friend of mine has just had a replacement 10GB drive delivered to him from Dell and he asked for my help to install it which I started via telephone.
To start off with I asked him to insert the boot disk that came with his Dell PC which he did and we selected the CD ROM support and loaded into DOS. I then we put the Windows 98 CD in to start but could not install the OS because the hard drive was not formatted. We had a look for FORMAT.COm on the boot disk and it wasn't there so I created another Win 98 Boot disk that contained Format.com and another DOS 6.22 boot disk which also had format.com. We tried it again the follwoins evening and I asked him to type in the follwoing command after booting off the Boot disk and it was FORMAT C: /s but an error message came up that says that the "C" drive was not available. I then asked him to try the following command Format c:/fs:fat and the same error message came up. We then tried to use the format.com on the Win 98 CD and the same error appeared. I then realised that I am not doing anything wrong so it must be that the IDE cable is loose or split or the replacement hard drive does not work.
Unless I am going absolutely crazy, I don't believe that the format process explained was incorrect, or is it?
Thanks and any advise would be great.
Tony
To start off with I asked him to insert the boot disk that came with his Dell PC which he did and we selected the CD ROM support and loaded into DOS. I then we put the Windows 98 CD in to start but could not install the OS because the hard drive was not formatted. We had a look for FORMAT.COm on the boot disk and it wasn't there so I created another Win 98 Boot disk that contained Format.com and another DOS 6.22 boot disk which also had format.com. We tried it again the follwoins evening and I asked him to type in the follwoing command after booting off the Boot disk and it was FORMAT C: /s but an error message came up that says that the "C" drive was not available. I then asked him to try the following command Format c:/fs:fat and the same error message came up. We then tried to use the format.com on the Win 98 CD and the same error appeared. I then realised that I am not doing anything wrong so it must be that the IDE cable is loose or split or the replacement hard drive does not work.
Unless I am going absolutely crazy, I don't believe that the format process explained was incorrect, or is it?
Thanks and any advise would be great.
Tony