Forgotten Hard-Disk Password???

[marieannie]

Hi, I've a Dell inspiron 1100 LAPTOP
and suddenly it's asking for the Hard-Disk password
before the windows start.

I don't know this password. I don't know how to clear it....
I tried through Bios but it asked the old password... Which I don't know....

Do you have any idea???

 

[edfair]

Yeah, you call Dell, prove to them that you own the laptop, and they will give you a onetime password that will allow access so you can change it.
Theft prevention.

Ed Fair
Give the wrong symptoms, get the wrong solutions.

 

[marieannie]

Thanks. I'm going to do that.