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[dentarthurdent]

I have a problem with MS office 97. I installed it on a users PC running windows XP. I installed as the user (whom I made a member of the local administrators group) from a CD.
When the user opens a file,stored on his disk, by double-clicking the file (could be a word or excel document) it tells him he already has the file open. The exact error message varies depending on whether it's a word or excel file. However if he opens word/excel and then opens the file from within the application there is no problem. I applied SR1 to office with no effect. SR2 is refusing to install !
Does anyone know whats going on ?

Another user has found the same problem only he runs windows 2000 pro.

 

[onedtent]

just go to start, run and type in
c:\program files\microsoft office\office\winword.exe /regserver
for word
and

c:\program files\microsoft office\office\excel.exe /regserver
for excel and see if prob still around

pls make sure the path is as i have typed.

 

[dentarthurdent]

Thanks onedtent, that worked a treat.