Fiber Link = One way audio during the phone call...why?

[MassDeployer]

Why is it when the secondary or primary fiberlink to a V-LAN switch fails the VoIP members of the the same V-LAN cannot hear VoIP callers from outside the V-LAN?
Kind Regards,

MassDeployer



Kind Regards,

MassDeployer

 

[bpinning]

Hey,

Is it possible that the route for the return is incorrect due to the failover?



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[MassDeployer]

I'm not sure...This only happens when either the primary or secondary fiber link fail. We used believed that the seconday fiber link is just a redundant path for failover. Obviously it's more than just a redundant path.

Kind Regards,

MassDeployer

 

[gwildfire]

what technologies are you using for redundancy? is the loss in the same direction if the primary or secondary fails? or is it different - initial thoughts are data in way way out the other! ? I take it they are IPT phones ? or is it Voip through a Gateway?

Can you post relevant configs?

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[MassDeployer]

IPT Phones

Kind Regards,

MassDeployer