Features

[PlumCrazy1]

Does anyone know how to enable these features?


Automatic Customer Telephone Rearrangement

Whisper Page

Group listening

 

[SF0751]

Yes. See the Administrator's Guide for Avaya Communication Manager for information:

Automatic Customer Telephone Rearrangement - page 100
Whisper Page - page 1970
Group Listening - page 1175

Let us know if you have specific problems or questions with any of these features.


Susan
"People seem not to see that their opinion of the world is also a confession of their character."
Ralph Waldo Emerson (1803 - 1882)

 

[98Converter]

Your link did not work...

Thanks,
Chris

 

[SF0751]

Hmmmmm.....it does for me. Try the long address of

http://support.avaya.com/elmodocs2/comm_mgr/r2_1/pdfs/233506_8.pdf

Susan
"People seem not to see that their opinion of the world is also a confession of their character."
Ralph Waldo Emerson (1803 - 1882)

 

[98Converter]

Great - thanks,
Chris

 

[98Converter]

On this topic - does anyone know if the new 2410's are capable of ACTR? I can't add that type as a "type" in the station form either. Would it be added as a 2420?

Thanks all,
Chris

 

[PBXTech]

Ah, ACTR. What a great feature as long as the end user doesn't find out about it and the station isn't set to 'always'.