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Failed to start Tape Engine

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BrianH1

MIS
Aug 29, 2002
82
GB
I have a problem with a windows 2000 server and arcserve 7.

The tape engine won't start.

The error is "Failed to start Tape Engine" and if I try to start the service from services the error is "the service cannot be started either because it is disabled or because it has no enabled devices associated with it"

We've recently changed the network cards in the server to a dual port gigabit card.

Any ideas on where to start would be appreciated.
 
OK, My bad.

The service was disabled for the profile? Enabled this and service starts fine.
 
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