Failed to Open Document...

[syscrash]

I have rebuild one of our PCs and installed Crystal Reports and then updated to a higer version. When I go to an RPT file and double click to open it tries to open with the older version and I get the message "Failed to Open Documemnt" and "Invaild Report Version". But if I open the most current version of crystal then I can go to File..Open and open my reports just fine. I tried to reinstall the update but it didn't work. I also tried to change the Open With in Windows and it still happens. Does anyone know where I can change this setting so that these reports will open with the most current version of Crystal? I would really be greatful for any help you can offer.

 

[synapsevampire]

You should be using what you apparently tried, the "I also tried to change the Open With in Windows and it still happens".

Make sure that you point to the appropriate version of Crystal when you're asked to supply the path/naem fo the program to use. If you have both, don't point at the old version.

When you say updated, do you mean upgraded? Upgrades should overwrite previous versions, and update might mean that you have 2 different versions installed, it's not clear.

If the newer version you *updated* to is CR 9 or above, then you should be able to have both versions coexisting, however there are some known issues, depending upon your operating system, another unknown here.

-k

 

[syscrash]

You are right I did upgrade (sorry). I upgraded to version 7.x. When I did the upgarde it has put the current version in a different location than the older one. When I did the Open With in Windows I told it to open with the most current version but it still goes back to the older one. I am running Windows XP Pro.