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Failed to obtain version info for server \\servername (EC=53)

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powersaj

Technical User
Aug 5, 2002
22
DE
Hi,

I'm am getting this error when trying to connect remotely to certain ARCserve servers.

"Failed to obtain version info for server \\servername (EC=53)"

I am in domain admins, connecting from Citrix WTS session to W2k boxes through ASMGR. I have checked the rights on the ARCserve share, the ARCserve directory and local administrator groups and these all give access to the account I am using.

Arcserve is at SP4 level on the backup servers, and SP3 on the WTS box. I don't think this discrepancy is causing the problem as I can connect to other boxes that "appear" to be setup the same.

Has anyone any ideas on why I receive the message or anything I could try.

Cheers, Andy.
 
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