Failed backup -- no reason 1

[monkeyb0y]

Hi everyone,

First post so please be gentle being a recent IT graduate i know relatively nothing but have been put in charge of the servers and backups at work. The backup has not been working for about 2 months now with constant failures. The server is a Poweredge 4400 the backup software is Veritas backup exec 8.6 the tape drive is a Dell powervault 110t. I have already attempted cleaning the drive and purchased new media, got the latest drivers etc for the tape drive to no success and created a new job with new set for the media. I have tried almost everything ( i think ) here is the latest failue log..... PLEASE HELP ALL SUGGESTIONS APPRECIATED

PS the pst file which has been notifed as corrupt has been removed and the backup is spread over 3 dlt tapes.
======================================================================
Job server: SERVER-01
Job name: Test backup
Job started: Tuesday, February 03, 2004 at 10:19:46 AM
Job type: Backup
Job Log: BEX42.txt
======================================================================
Virus Scan was requested but is either not supported or not installed properly on the server.

Drive and media information from media mount:
Robotic Library Name:
Drive Name: DELL 1
Slot: 0
Media GUID: {4772E9A2-0455-48A2-A11A-C2D52D76019D}
Media Label: DLT000020
Overwrite Protection Time Left: None
Append Time Left: Infinite
Targeted Media Set Name: testing

======================================================================
Job Operation - Backup
Media operation - overwrite.
Hardware compression enabled.
======================================================================

Media Name: "Media created 2/3/2004 10:19:46 AM"
Backup of "C: Local Disk"
Backup set #1 on storage media #1
Backup set description: "Test backup"
Backup Type: FULL - Back Up Files - Reset Archive Bit
Backup started on 2/3/2004 at 10:20:45 AM.
The item \Documents and Settings\Admin\Local Settings\Temp\JETA7A.tmp in use - skipped.
The item \Documents and Settings\Admin\Local Settings\Temp\JETB.tmp in use - skipped.
The item \Documents and Settings\Admin\Local Settings\Temp\JETEA7B.tmp in use - skipped.
File "index.dat" in use - Backed up.
File "index.dat" in use - Backed up.
The item \Documents and Settings\Administrator\Local Settings\Temp\AcrA88.tmp in use - skipped.
The item \Documents and Settings\Administrator\Local Settings\Temp\AcrA89.tmp in use - skipped.
The item \Documents and Settings\Administrator\Local Settings\Temp\JETA7C.tmp in use - skipped.
File "~DF2D60.tmp" in use - Backed up.
File "~DF2D6B.tmp" in use - Backed up.
The item \Documents and Settings\Administrator\Local Settings\Temp\Acrobat Distiller 5\00001408\dirlock.tmp in use - skipped.
File "index.dat" in use - Backed up.
File "index.dat" in use - Backed up.
File "index.dat" in use - Backed up.
File "index.dat" in use - Backed up.
File "article.hsh" in use - Backed up.
File "group.lst" in use - Backed up.
File "groupvar.lst" in use - Backed up.
File "history.hsh" in use - Backed up.
File "xover.hsh" in use - Backed up.
File "group.vpp" in use - Backed up.
File "group.vpp" in use - Backed up.
File "Adobe Online Prefs" in use - Backed up.
File "AdobeOnline Inventory" in use - Backed up.
File "AdobeWeb.log" in use - Backed up.
File "VXSVC.LOG" in use - Backed up.
File "VxsvcAlert.Log" in use - Backed up.
File "OmahaLoader.properties" in use - Backed up.
File "access.log" in use - Backed up.
File "diagnosticengine.log" in use - Backed up.
File "error.log" in use - Backed up.
File "jserv.log" in use - Backed up.
File "mod_jserv.log" in use - Backed up.
The item \Program Files\Exchsrvr\MDBDATA\E00.log in use - skipped.
The item \Program Files\Exchsrvr\MDBDATA\E00tmp.log in use - skipped.
The item \Program Files\Exchsrvr\MDBDATA\pub1.edb in use - skipped.
The item \Program Files\Exchsrvr\MDBDATA\pub1.stm in use - skipped.
The item \Program Files\Exchsrvr\MDBDATA\tmp.edb in use - skipped.
File "AP0.LOG" in use - Backed up.
File "BF0.LOG" in use - Backed up.
File "DB000003.DAT" in use - Backed up.
File "DB000005.DAT" in use - Backed up.
File "DB000008.DAT" in use - Backed up.
File "DB000009.DAT" in use - Backed up.
File "DB00000A.DAT" in use - Backed up.
File "DB00000B.DAT" in use - Backed up.
File "DB00000C.DAT" in use - Backed up.
File "DB00000D.DAT" in use - Backed up.
File "DB00000E.DAT" in use - Backed up.
File "DB00000F.DAT" in use - Backed up.
File "DB000010.DAT" in use - Backed up.
File "DB000011.DAT" in use - Backed up.
File "DB000012.DAT" in use - Backed up.
File "DB000013.DAT" in use - Backed up.
File "DB000014.DAT" in use - Backed up.
File "DB000015.DAT" in use - Backed up.
File "DB000016.DAT" in use - Backed up.
File "DB000017.DAT" in use - Backed up.
File "DB000018.DAT" in use - Backed up.
File "DB000019.DAT" in use - Backed up.
File "DB00001A.DAT" in use - Backed up.
File "DB00001B.DAT" in use - Backed up.
File "DB00001C.DAT" in use - Backed up.
File "DB00001D.DAT" in use - Backed up.
File "DB00001E.DAT" in use - Backed up.
File "DB00001F.DAT" in use - Backed up.
File "DB000021.DAT" in use - Backed up.
File "DB000022.DAT" in use - Backed up.
File "DB000027.DAT" in use - Backed up.
File "DBREFS" in use - Backed up.
File "EV0.LOG" in use - Backed up.
File "20040203.log" in use - Backed up.
File "SpntLog.cdx" in use - Backed up.
File "SpntLog.dbf" in use - Backed up.
File "adamm.log" in use - Backed up.
File "namesvc.log" in use - Backed up.
File "pvl.ldb" in use - Backed up.
File "pvl.mdb" in use - Backed up.
File "scepol.log" in use - Backed up.
The item \WINNT\System32\CPL.CFG in use - skipped.
File "Perflib_Perfdata_35c.dat" in use - Backed up.
File "Perflib_Perfdata_7e8.dat" in use - Backed up.
The item \WINNT\System32\dhcp\dhcp.mdb in use - skipped.
File "DhcpSrvLog.Tue" in use - Backed up.
The item \WINNT\System32\dhcp\j50.log in use - skipped.
The item \WINNT\System32\dhcp\tmp.edb in use - skipped.
File "dns.log" in use - Backed up.
File "ex040203.log" in use - Backed up.
File "ex040203.log" in use - Backed up.
File "CIM.REP" in use - Backed up.
The item \WINNT\sysvol\sysvol\FORTHDATA.LOCAL\DO_NOT_REMOVE_NtFrs_PreInstall_Directory in use - skipped.
File "ESICS.DAT" in use - Backed up.
The item \WINNT\Temp\LB4E.tmp in use - skipped.
The item \WINNT\Temp\LB4F.tmp in use - skipped.
File "LB943.tmp" in use - Backed up.
File "LB946.tmp" in use - Backed up.
File "LB947.tmp" in use - Backed up.
File "LB957.tmp" in use - Backed up.
File "LB961.tmp" in use - Backed up.
File "LB962.tmp" in use - Backed up.
The item \WINNT\Temp\VxsvcError.log.tmp in use - skipped.

Backup completed on 2/3/2004 at 10:43:43 AM.
Backed up 42215 files in 1821 directories.
81 files were in use
20 items were skipped.
Processed 3,834,151,354 bytes in 22 minutes and 58 seconds.
Throughput rate: 159.2 MB/min
----------------------------------------------------------------------

Media Name: "Media created 2/3/2004 10:19:46 AM"
Backup of "D: Local Disk"
Backup set #2 on storage media #1
Backup set description: "Test backup"
Backup Type: FULL - Back Up Files - Reset Archive Bit
Backup started on 2/3/2004 at 10:43:45 AM.
File "emails2004_1.pst" in use - Backed up.
WARNING: "\Admin\Colin\emails2004_1.pst" is a corrupt file.
This file cannot verify.
^ ^ ^ ^ ^
File "Forth Data Schedule.xls" in use - Backed up.
The item \Exchange Data\priv1.edb in use - skipped.
The item \Exchange Data\priv1.stm in use - skipped.

Drive and media information from media mount:
Robotic Library Name:
Drive Name: DELL 1
Slot: 0
Media GUID: {586779C1-B90B-490E-AFF0-5EDE033E9062}
Media Label: DLT000019
Overwrite Protection Time Left: None
Append Time Left: Infinite
Targeted Media Set Name: testing
Backup set #2 on storage media #2
Directory not found. Can not backup directory \Jobs\LG Test and its subdirectories.
Directory not found. Can not backup directory \Jobs\Ovation Invitation Mailing and its subdirectories.
Directory not found. Can not backup directory \Jobs\Phoenix Feb Letters and its subdirectories.
The item \Jobs\UB-Monthly\March\Process\finaljoint.CDX in use - skipped.
The item \Jobs\UB-Monthly\March\Process\finaljoint.DBF in use - skipped.
File "DBCEDATA.CDX" in use - Backed up.
File "DBCEDATA.DBF" in use - Backed up.
File "DBCEDATA.FPT" in use - Backed up.
File "DBCIDATA.CDX" in use - Backed up.
File "DBCIDATA.DBF" in use - Backed up.
File "DBCIDATA.FPT" in use - Backed up.
File "Dbcxdata.cdx" in use - Backed up.
File "Dbcxdata.dbf" in use - Backed up.
File "Dbcxdata.fpt" in use - Backed up.

Drive and media information from media mount:
Robotic Library Name:
Drive Name: DELL 1
Slot: 0
Media GUID: {6AD8358A-6854-4AF7-9E0D-4D7AC91DF989}
Media Label: DLT000018
Overwrite Protection Time Left: None
Append Time Left: Infinite
Targeted Media Set Name: testing
Backup set #2 on storage media #3

Backup completed on 2/4/2004 at 8:35:39 AM.
Backed up 259178 files in 3818 directories.
1 corrupt file was backed up
11 files were in use
7 items were skipped.
Processed 172,631,953,592 bytes in 13 hours, 59 minutes, and 23 seconds.
Throughput rate: 196.1 MB/min
----------------------------------------------------------------------

======================================================================
Job ended: Wednesday, February 04, 2004 at 8:37:25 AM
Job completion status: Failed
======================================================================

 

[justin2000]

The failure on the backup was..

File "emails2004_1.pst" in use - Backed up.
WARNING: "\Admin\Colin\emails2004_1.pst" is a corrupt file.
This file cannot verify.
^ ^ ^ ^ ^

This is normal when trying to backup open pst files - either make sure it is closed, or purchase the open file option which will allow the backup of open files.

 

[monkeyb0y]

Thanks for the quick reply Justin,

I have moved the file to the users local machine so that should sort that problem out. I have just one question is that the only thing that would have caused the backup to fail for instance

Directory not found. Can not backup directory \Jobs\LG Test and its subdirectories.
Directory not found. Can not backup directory \Jobs\Ovation Invitation Mailing and its subdirectories.
Directory not found. Can not backup directory \Jobs\Phoenix Feb Letters and its subdirectories.

and if this is a problem ?????? do you have any idea y it is not seeing these directories they exist on the server is it because im attempting to do the backup during the day and the files are open etc...

Thanks again

 

[wotsit]

hey

The "directory not found" error is what is causing the backup to fail.
There is a checkbox option to backup open files, but this probably won't help as the problem is with locating the directory not in backing it up.
Try unselecting the directories in the job, okaying that and then reselecting them. If this doesn't work, you could try adding the servers as user defined servers rather than selecting them through the network type browser.

Hope this helps.

 

[monkeyb0y]

Thanks for the replies, the backup failed for both those reasons the pst file being open and therefore could not be backed up this causes a fail as it does not skip the file instead it reads as a corrupt file, also if the directory names are changed during a back up this means that the directory map that was given to locate the files at the start is going to be wrong; also a fail. Having corrected those 2 problems the backups are going fine again now cheers to all who responded

monkeyb0y