I know you can create external users, but is there a way to create a global list (one that all users can access) that contains external email addresses?
you would need to create a mail enabled contact in AD for each of these people. By default, mail enabled contacts will show up in the regular Address list. If you want to have a specific Address list for only the contacts, you could create another inside of exchange system manager and use the objecttype contact as the filter.
All of my users are listed in the Global Address List. When I create a new external contact and add them to a group they also show up in the GAL.
A user said that in a previous job there was one contact list that everyone "dumped" their contacts into. Everyone used the same contact list, but you could mark your personal contacts as private so only you could see them, no one else.
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