Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

  • Congratulations strongm on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

Extension name display instead of agent id

Status
Not open for further replies.

Wolfdzn

IS-IT--Management
Dec 11, 2013
98
0
0
CA
Is there a way in CM 8 to display the name of SIP extension name instead of agent id and name?


Current config when agent is calling the extension directly it displays the agent if and name but after agent is logged out then displays station name
 
Status
Not open for further replies.

Part and Inventory Search

Sponsor

Back
Top