Sep 20, 2023 #1 Wolfdzn IS-IT--Management Dec 11, 2013 98 0 0 CA Is there a way in CM 8 to display the name of SIP extension name instead of agent id and name? Current config when agent is calling the extension directly it displays the agent if and name but after agent is logged out then displays station name
Is there a way in CM 8 to display the name of SIP extension name instead of agent id and name? Current config when agent is calling the extension directly it displays the agent if and name but after agent is logged out then displays station name