Exporting from Crystal Report Viewer 2

[FJAY]

On the client computer, when you preview the report and click the export toolbar button, the Export Dialog box comes up and I select my format and Destination. After the export dialog box I select the range. After this I expect another dialog box (more like the save as dialog box) to show so I can give the file a name or choose a destination. Thanks.

 

[SonOfEmidec1100]

As you say the first dialog box asks for the Destination - make sure you select disk file at this point, you will then get prompted for the file name as you expect.

I thought this was the default, it is on mine (CR9)

 

[FJAY]

Disk file is always the default as it is in this case. The only problem am having is getting prompted for the filename. Thanks.

 

[vidru]

Make sure ExportModeller.dll and crtslv.dll are registered on the client machine.

According to the Runtime.hlp file (CR8.5), they should reside in \PROGRAM FILES\SEAGATE SOFTWARE\SHARED.

-dave

 

[FJAY]

How do I go about registering this dll's on the client machine. Thanks.

 

[vidru]

Here's the whitepaper from the Crystal site, with instructions for registering the .dlls:

http://support.businessobjects.com/library/kbase/articles/c2008078.asp

Note that the destination for the dlls is different depending on your version of Crystal:

For CR 8.5 : C:\Program Files\Seagate Software\Shared
For CR 9 : C:\Program Files\Common Files\Crystal Decisions\2.0\bin

-dave

 

[FJAY]

I registered the DLLs and still the export function will not work. All the DLLs that are needed are packaged and deployed with my application. Sorry....this is really a wild runtime error. Everything works fine on my PC but not the users. Thanks.

 

[vidru]

Found another whitepaper for CR 8.5 that says the .dlls need to be registered in two different locations?:

http://support.businessobjects.com/library/kbase/articles/c2014174.asp

What version of Crystal are you using, and have you applied any of the hotfixes?

-dave