When we had problems with text exports getting cut off in Crystal 7.0 and 8.5 at my old company we had to go back to the Crystal 6 -- u2ftext.dll vers 6.0.0.9 = 08/28/1997, and it did not cut off our text exports that had trailing spaces for example, which was happening in 7.0 and 8.5.
When we complained to Crystal about our 7.0/8.5 text export problem, they finally said to go back and substitute the Crystal 6 vers in place of the 7/8.5 u2ftext.dll.
I still used this Crystal 6 u2ftext.dll as a replacement for the 8.5 u2ftext.dll at a company in 2005 that was using Crystal 8.5, and it worked OK.
If you can't download a copy of the Crystal 6 u2ftext.dll vers 6.0.0.9 from Crystal, someone needs to let me know how I can use tek-tips to get you folks a copy of my Crystal 6 u2ftext.dll vers 6.0.0.9.