Explorer Problem

[jmd0252]

My daughter is running XP Media center,,, all (yahoo, and icq) her IM work,, but she cannot get a web page. Started this morning, after some kind of automatic update came down,, had the windows needs to restart, message this morning. It is running on an HP laptop, wireless her ip addrsss is 10.0.0.0, which seems odd to me,, I say it is something with the update that came down this morning,,, but when I trie to restore back to a restore point,, it fails.. Ideas?? suggestions??? her ip setting are get an address,, nothing is set.

 

[linney]

System Restore may work from Safe Mode when for any reason it fails in Normal Mode. Talking of Safe Mode, do you have access to any web pages from Safe Mode With Networking.

You can also try Add or Remove to uninstall any recent updates.

You can try resetting your Winsock settings too.

WinXP Connectivity Issues
faq779-4625

What browser are you using? You can try running IE7 with "No Add-ons", if it is that. This article has a good checklist, if your browser is the problem.
Troubleshoot Situations Where You Cannot Connect to Secure Web Sites by Using Internet Explorer in Windows XP

http://support.microsoft.com/default.aspx?scid=kb;en-us;813444

How to troubleshoot wireless network connections in Windows XP

http://support.microsoft.com/kb/313242/EN-US/?FR=1

How to troubleshoot TCP/IP connectivity with Windows XP

http://support.microsoft.com/default.aspx?kbid=314067

How to troubleshoot network connectivity problems

http://support.microsoft.com/default.aspx?scid=kb;en-us;325487&FR=1&PA=1&SD=HSCH

How to determine and recover from Winsock2 corruption

http://support.microsoft.com/?kbid=811259

 

[BadBigBen]

to add to Linney's suggestions:

How to Set IP Address and Other Network Information in Windows XP

http://www.home-network-help.com/set-ip.html

Ben

"If it works don't fix it! If it doesn't use a sledgehammer..."