Exchange Task Wizard Problem 1

[MRSOLO]

I have a problem that when a new user is created in Active Directory and I then try to create a mail account for the user using "Exchange Task Wizard". In te Available tasks screen it only displays "Enable Instant Messaging" and not the usual list of options which should include "Create a mailbox".
Does anyone know why the create a mailbox option is not appearing. I have rebooted the Exchange server and it is still the same. there does not appear to be any immediately visible differences with this users account and others that I have created without any problems.

Appreciate any advice

 

[flaurijssens]

Which service pack did you apply to Exchange 2000? When used on the server, SP3 should give you the option to 'remove all exchange attributes'.

Rebooting will not help much with Exchange 2000 (but as always, there are some exceptions to the rule).

 

[jbud]

Wow. I've been working with Ex2K for over 2 years now, and I had never heard of this. The uses for this are staggering (especially restoring an IS to another server).

The Microsoft kb link that details this is:

http://support.microsoft.com/default.aspx?scid=kb;en-us;307350&Product=exch2k

 

[MRSOLO]

Thanks for your comments I solved this (you 'll have to excuse me for not putting this on tek-tips earlier)
The Problem was that there are four exchange servers in our organisation and the one that was installed first (must be a type of operations master) was down. Funny how it didnt effect a number of other areas, but there you go.