Exchange taking to long to read E-mail. over 500 e-mails in one inbox

[JacquelineH]

I need help on how to improve the performance on Exchange. When a users has more then 500 e-mails in his inbox it takes a long time to open his e-mail. His e-mail is stored on the exchange server. I was thinking of moving his e-mail onto his hard drive. I need to make sure that he's emails are backup up everyday. What is the best route to accomplish this. Does Exchange Synchronize his e-mail automaticly and stores a copy of his mail on the server?

Thank you,
JacquelineH

 

[lifegard2]

Is this user a mobile user?

If so, definitely have the user archive some of his e-mails to a local PST file. When the user disconnects from the Exchange server and the OST syncs, the sync time will get longer and longer with the more messages you have in the mailbox, especially over a modem line.

Assuming the user is local. . .
Exchange gets a little finicky when the mailbox size gets large. I would suggest having the user archive any e-mail over 30 days old to a PST file. You could setup the PST file local to his HDD or to a share on a file server. Just make sure it's going someplace where you are backing it up on a regular basis.

You can set up automatic archiving to occur from within Outlook. You can even make it automatic to the point that the user doesn't know it's happening (caution: you may get a phone call asking how come e-mail is missing).

Basically, whatever e-mails the user needs to have access to through OWA need to be stored on the Exchange server. Anything else can go to a PST.

You might also try having the user create a few subfolders off their inbox.

Hope this helps.

 

[soonerland]

It does sound as if it is the size of the mailbox that is taking so long to open. As lifegard2 says, you could have the user archive mail to a .pst. I think I would simply prefer to create a .pst on a local server that is being backed up regularly and move my own mail to that .pst file. That way the user is in control of his mail, something powerful about that for users.