Firewall needs to allow access to port 25. Configure a flow through directory on the firewall to access the email server.<br>
I have firewall.company.com and my exchange server can be seen as the virtual directory firewall.company.com/exchange. People allowed to access this are in a group on NT Server called web access.<br>
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To test it you can use telnet to check whether port 25 is working correctly.<br>
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1. Start a TELNET session using the following command: <br>
Telnet exchangeservername 25 <br>
If this works, you will see this response from the IMC: <br>
220 exchangeservername.company.com Microsoft Exchange Internet Mail<br>
Connector 4.0.xxx.xx <br>
where xxx.xx is 837.3 for RTM, and 838.14 for SP1.<br>
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2. Begin communication by typing the following command: <br>
HELO exchangeservername.company.com<br>
You should see this response: <br>
250 OK <br>
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3. Type the following command to tell the IMC who the message is from: <br>
MAIL FROM:<<A HREF="mailto:Admin@po1.company.com">Admin@po1.company.com</A>><br>
You should get the following response: <br>
250 OK - MAIL FROM <<A HREF="mailto:Admin@po1.company.com">Admin@po1.company.com</A>> <br>
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4. Type the following command to tell the IMC who the message is to (use a valid Microsoft Exchange recipient's SMTP address). <br>
RCPT TO:<<A HREF="mailto:User@Site.Domain.Com">User@Site.Domain.Com</A>><br>
You should see this response: <br>
250 OK - Recipient <<A HREF="mailto:User@Site.Domain.Com">User@Site.Domain.Com</A>> <br>
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5. Type the following command to tell the IMC you are ready to send data: <br>
DATA<br>
You should see this response: <br>
354 Send data. End with CRLF.CRLF <br>
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6. Type the following command to add a subject line: <br>
Subject: test message<br>
and press the Enter key twice. <br>
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You will not see a response from this command. <br>
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NOTE: The two Enter commands conform to RFC 822, which states that 822 Commands must be followed by a blank line. <br>
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7. Type the following command to add message body text: <br>
This is a test message<br>
You will not see a response from this command. <br>
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8. Type a period at the next blank line and press the ENTER key. <br>
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You should see this response: <br>
250 OK <br>
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9. Close the connection by typing the following command: <br>
QUIT<br>
You should see this response: <br>
221 closing connection <br>
If you received a "500 Command not recognized" error message for any of the above commands, it means that the IMC did not recognize what you typed due to a syntax error or invalid command. <br>
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10. Sign into the Microsoft Exchange client mailbox for the user you sent the message to in Step 4 above. If your test message is there, then the inbound IMC communication is working. <br>
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If any error messages appear application event log, or there are problems receiving the message, check the configuration or the communication to the host. <br>