Exchange email addresses

[usuallyconfused]

Using NT 4, Exchange 5.5 and Outlook as the email client, is it possible to have a normal recipient, who can send from Outlook, but if that person is selected internally from the Global Address book, the email is sent to a different email address altogether - bob@somewhereelse.com?

One way is to keep the normal recipient and then create a Custom Recipient and give it the necessary email address. This might sound ideal, since someone internally can choose which 'location' to send the email, but in reality it is a problem - you have two entries in the Global Address book, one with the little globe icon and no one knows which one to send to.

What I need is just one entry in the Global Address book, but even sent internally, it goes to the bob@somewhereelse.com address.

Assuming this makes sense, is there a solution?

 

[GABORBODA]

Hi
Have you tried the forwarding option under Delivery Options in the Exchange Admin-tool?
In the properties of the recipient.
/Gabor

 

[Spirit]

You could hide the External Address from the GAL and just create the internal user normally.

Or you could set up a rule to automatically forward the mail to the other address if sent from say the EveryoneAtTheCompany distribution list.

Iain

 

[usuallyconfused]

Hi Gaborboda,
Your suggestion is actually just what I have done at the momment, and it works fine. The only problem is that as far as users in the main site are concerned, there are two entries for 'bob' in the Global Address book - one for his true mailbox that Outlook is linked to and one for the custom recipient with the globe icon against it. Of course, it doesn't matter which one is used now, since they both end up at bob@somewhereelse.com, but it is slightly confusing for some.

Spirit,
What I now need to do is exactly what you suggest - hide the External Address from the GAL - but I am not sure how to do that. Could you point me in the right direction?

Thanks.

 

[NortonES2]

Under the Advanced tab there is a check box for hiding the user from the address book.

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If it doesn't leak oil it must be empty!!

 

[usuallyconfused]

Thanks NortonES2 - just what I needed!