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Exchange 2007 outlook anywhere problem connecting

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fortyonejb

Programmer
May 24, 2007
1
US
To start, we have exchange 2007 running and I am attempting to connect to it with Outlook 2007. I am able to connect through the OWA, we have POP access up and running, the only thing I can't do is connect through the outlook anywhere. From everything I've read its supposed to be extremely simple. Just enable it, go to outlook and connect, thats pretty much the extent of what I can find for support. Here is our setup. The mail server is at mail.mydomain.com. We can connect successfully to mail.mydomain.com/owa. The pop at mail.mydomain.com is also functioning.

If i open up the mail feature on my system and create a new account and let it do the auto discovery by using the email myemail@mydomain.com it gets past the first step of network connection, but fails at the next step where it needs to find the settings server. There is no message there or anything to give me any clue as to the issue. If i manually set it up using mail.mydomain.com as the server and under the HTTP settings i tell it to use that same domain for access and it will not work. I get a message "The action cannot be completed. The connection to Microsoft Exchange is unavailable. Outlook must be online or connected to complete this action".

The best result i've had is now it will autodiscover the domain but it can't find an encryptyed connection so it will automatically set it up as a pop3 connector. I really need to have Outlook anywhere working, where do i go from here?
 
Sometimes its helpful to launch any Outlook 2007 anywhere.
Then using the icon in the systray for OUtlook hold down the CTRL and right click it.

You will then see a new option to "Test Auto-Configuration"

You can uncheck the boxes for guess-smart and just check Autodiscover. Then enter your email address &password you wish to check and make sure your getting a good connection and its responding correctly.
 
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