Exchange 2000 Can't open New Items

[w2rus]

Hi

This is is question I am asking following the fix of an exchange issue by an outside company

Our exchange server required fixing for the following issue, but I can't seem to find any information on what may have been causing the error in the first place.

I am about to study Exchange MCP and any information I can get on different issues helps as I believe experiance is better that reading a book

Basically, the box is an Windows 2000 SBS, 512 MB Ram

All Service packs etc installed

The error, one morning, users could not open emails received since a certain date in August, same date for all users.

Emails prior to that date all opened ok

When a user received an email, the message appeared in outlook along with the subject line etc, however, when the user tried to open the item they received an "Item cannot be opened error" This also appeared in the preview screen

Users could however send emails to external users who received the mail ok

Could this have been a corrupt mailbox store?

As I said, this issue was fixed with no lose of email, just wondering what may have caused the issue

Thanks

W2rus

 

[monkeybike]

Hi,

Did you ever fix, this. I have the exact same issue since the weekend.

Regards

Doug

 

[lb63640]

Sounds like a corrupt store.

 

[w2rus]

Hi

The issue was fixed by an outside company, but they wouldn't inform of what the fault was, assuming so that if it happens again they can charge to fix again

I did wonder about a corrupt store, but whould that explain why only emails after about a couple of months earlier couldn't be viewed

Whatever they did worked with no loss of emails at all

Thanks for your replies


W2rus