Hello world,
I've got a different problem than those described in the other posts in this thread.
I have to warn you guys that I'm a newbie at Exchange, I'm more of a Novell guy forced by circumstances to service Windows 2000 and Exchange.
On a Dell Poweredge 2600 (dual proc. and 2Gb memory) we run Windows 2000AS with SP3 and all patches applied. On the same machine runs Exchange 2000.
We've installed ARCserve 2000WG (SP4), Backup Agent for Open Files NT/2000 and Backup Agent for Exchange, again on the same machine.
We than had the issue that in the Manager (locally on the server), as soon as we selected anything "Exchange related", we had to login (which we did) after which an error appeared :
ACCESS DENIED: Cross-Edition products (Workgroup, Enterprise, etc) cannot function together. Please update your Client or Backup Agent's edition to match the edition of the ARCserve Manager.
This message seems to be straightforward, but in the readme on the CD it states that the Agent for Exchange is meant for the WG ed. as well as for the Adv. ed.
Some posts in a forum addressing a simular problem recommended to re-apply SP4 on ARCserve and the agents, so I did. It made no difference whatsoever.
Any thoughts on this ?
Kind regards.
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Query(2B.OR.NOT(2B))
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