Excel Attachments in Outlook will not open. 2

[JBA1213]

I am receiving messages in Outlook 2000. They will not open unless I save them to the HD first and open Excel. I am using Win 2k.

Any Thoughts?

Thanks

John

John B Abbruzzese

 

[joegz]

Do you get an error message when you try to open the attachment? Some details would be helpful.

joegz
"Sometimes you just need to find out what it's not first to figure out what it is."

 

[JBA1213]

The only error message that I receive is that the file cannot be found. I can then open excel and sucessfully open the file.

John B Abbruzzese

 

[joegz]

In Excel go to TOOLS - OPTIONS - GENERAL make certain that the option Ignore other applications is not checked. If this is checked it basically tells Excel to ignore the DDE statement.


joegz
"Sometimes you just need to find out what it's not first to figure out what it is."

 

[JBA1213]

I checked the setting this morning. It was not checked.

Any other Ideas?

Appreciate the help!


John B Abbruzzese

 

[joegz]

Check the command line you are running for the file association .XLS in your Windows Explorer.

If you are not running DDE then the command statement should look something like this depending on where you have office installed.

"C:\Program Files\Microsoft Office\Office\EXCEL.EXE" /e "%1"

Also I want to be sure that it is just Excel files that you are having a problem opening and not all attachments. If it is all attachments then the above doesn't apply.

joegz
"Sometimes you just need to find out what it's not first to figure out what it is."

 

[Jackmetickler]

Not much help I am afraid, but I have been having a similar problem for many months.
Outlook 2k on Win2k machine using Office 97, am unable to open any Word/Excel files attachments directly from Outlook. If attempted it will hang for ages, sometimes it will come up with a file not found error messages, others it just hang. Yet other machines using same setup, do not have this problem.
I noticed that if I opened Word/Excel first this would overcome 95% of probs, but not always. Also for a time recreating the Word/Excel shortcuts on the Desktop helped..... dont know why. But lately that does not seem to work.
This workstation is excellent spec, so no probs with lack of resources?
Any ideas would be gratefully received.

Good luck
Jackmeticler