Event ID 7032

[novellmel]

One of our users has been getting the following error repeatedly on her PC for about two weeks:

Event ID: 7032
Type: Error

Description: The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Windows Management Instrumentation service, but this action failed with the following error: An instance of the service is already running.

The Windows Management Instrumentation service is critical to the PC. This sounds like a big problem, but Microsoft's Knowledgebase has nothing about this Event ID. I have been considering going to a restore point that was prior to the first appearance of this message. Does anyone have any other suggestions?

 

[linney]

This talks about Database corruption.

http://www.eventid.net/display.asp?eventid=7032&eventno=464&source=Service Control Manager&phase=1

Maybe something like this will help, it has with other WMI problems?

WinMgmt could not initialize the core parts: To reinstall wmi into the registry:

Go to Start/Run and type in: CMD, then Winmgmt/? for information. Then run each of these hitting enter after each:

winmgmt/clearadap
winmgmt/kill
winmgmt/unregserver
winmgmt/regserver
winmgmt/resyncperf


Error Message: The Windows Management Instrumentation (WMI) Information Might Be Corrupted

http://support.microsoft.com/default.aspx?scid=kb;en-us;823775&FR=1&PA=1&SD=HSCH

How to troubleshoot WMI-related issues in Windows XP SP2

http://support.microsoft.com/kb/875605

Windows Management Instrumentation FAQ

http://www.microsoft.com/technet/community/en-us/management/wmi_faq.mspx

 

[novellmel]

Thanks! I will try to implement this solution today. The user's PC is not on yet (9:00 AM local time). I connect to her PC remotely because she works at another building about 1/2 and hour away from here. Her PC is not on right now. Her department works on flex time, so she may work 10 hours a day, Tues - Fri. Anyway, I'll try it either today or tomorrow! I'll post it here whether or not the solution works.

Once again, thanks!