Error when opening outlook

[smithe]

We have all of our user's email set up to deliver to a personal folder that resides on a server with Windows 2003. We have a small number of people that get the error message below. They eventually get in, but either have to close outlook and reopen several times or they have to reboot their computer. Has anyone seen this before? Thanks!

"Cannot start Microsoft Office Outlook, Unable to open the Outlook window.
The set of folders could not be opened. The server is not available.
Contact your administrator if this condition persists.

 

[xmario2013]

do you setup outlook to talk to an Exchange server or regular POP email ?

this message may indicate your mail server is not available if the outlook must be connected to an email (Exchange) server

I did a google search, you can read about it

http://www.pcreview.co.uk/forums/thread-788660.php

http://support.microsoft.com/kb/290897

http://groups.google.com/group/micr...562d6f98fdf/89e2a55b4de1dd36#89e2a55b4de1dd36

see if this is your issue

MAR

 

[smithe]

None of these worked, any other ideas?

 

[smithe]

Sorry, it talks to an exchange server and it's only a small group of people having trouble.