error message

[pandy1]

I am getting the following error:

Program Error:

crw32.exe has generated errors and will be closed by windows. You will need to restart the program. An error log is being created. I am using crystal 8.5.

please help.

 

[rosemaryl]

Dear pandy1,

I am afraid more information is necessary.

What is it that you are doing when you get this error? Is it upon access to Crystal or ...?

ro Rosemary Lieberman
rosemary@microflo.com,

http://www.microflo.com

Microflo provides expert consulting on MagicTSD and Crystal Reports.

 

[pandy1]

Hi,

My report is connected to postgres database. I am accesing the data from the database. That error is not always firing. It is firing randomly.

 

[rosemaryl]

Dear Pandy1,

What information is in the error log? Rosemary Lieberman
rosemary@microflo.com,

http://www.microflo.com

Microflo provides expert consulting on MagicTSD and Crystal Reports.

 

[pandy1]

I did not see any error log. can you tell what is the file name? i searched all the folders..and including seagate..

 

[rosemaryl]

There is a folder under Seagate called logging. Check there and check the Event Viewer Application Log.

It is very hard to tell why something is happening without information.

You state that the problem is intermittent. Is it related intermittentantly to a specfic report?

If so, what is that report doing when you get the error?

Please, try to provide as much information as you can...

ro Rosemary Lieberman
rosemary@microflo.com,

http://www.microflo.com

Microflo provides expert consulting on MagicTSD and Crystal Reports.

 

[pandy1]

I Just came across that error a couple of times. next time i will note the details of that report whenever i get that error.

thanks

 

[pandy1]

Hi,

I got the above error again. Now it happened when I

am changing the database i.e.,i opened the report, removed the tables from the report. want to add tables from the new database. it is giving that error.

thanks

 

[rosemaryl]

Dear Pandy1,

Did you go into Event Viewer and see if an application error was generated?

If so, please copy the message here.

PS.

To change the database for a report to one with the same structure but a different name use Set Location.

Database/Set Location, browse to the the new database dsn, select the table, and click set. You may also have to set the alias if the table names have changed. Database/Set Alias in Crystal Menu.

If you remove tables in use on a report, the fields for those tables are removed.

Also, try uninstalling Crystal 8.5. Reboot and then reinstall Crystal 8.5 and choose Custom, select all options and see if things improve.

ro Rosemary Lieberman
rosemary@microflo.com,

http://www.microflo.com

Microflo provides expert consulting on MagicTSD and Crystal Reports.

 

[pandy1]

Hi,
there is nothing in the event log..

thanks..

 

[pandy1]

Hi,

There is nothing in the event log. Still the same problem. can anybody help me?

thanks