Error message: %SYS-2-GETBUF: Bad getbuffer

[TGaylor]

I have a 2610XM that boots fine w/o the T1 WIC. When I install the WIC, I get the following message:

"Uknown WIC in slot(0/1), WIC has an unknown ID of 0x52"

"00:00:10: %SYS-2-GETBUF: Bad getbuffer, bytes= 68444513
-Process= "Init", ipl= 0, pid= 2
-Traceback= 80378168 8081667C 80816568 8041BBC4 8041BDC0 8041C0B8 803142EC 803E9
1C4"

The card is 1DSU-T1 V2; I thought the XM series supported the V.2 WIC?

I have several v.2 WIC cards, and they all produce the same result.

Thanks in advance for your help!

Tom

 

[globalchicken]

You are right about the 2610XM supporting that WIC but

http://www.cisco.com/pcgi-bin/finder/msbsearch.pl

What IOS are you running and what type of NM do you have installed in your router? Will the 1DSU-T1 V2 be supported in that network module?

According to this site

http://www.cisco.com/en/US/products..._guide_chapter09186a008007c8c4.html#wp1059726

the WIC-1DSU-T1 is only supported on the following network modules:

NM-2W
NM-1FE2W
NM-1FE2W-V2
NM-2FE2W
NM-2FE2W-V2
NM-1FE1R2W
NM-1FE1R2W-V2

But then on this site

http://www.cisco.com/en/US/products/hw/routers/ps274/products_tech_note09186a00800b1155.shtml

Only the NM-2W is supported on the 2600XM series.

I would start looking to first make sure your network module is supported with that card and that series router.

Hope this can at least get started looking in the right direction!

M

 

[TGaylor]

Thanks for all the info on NM's, but it's just giong into the "W0" slot. I have never run into this problem before.

 

[globalchicken]

Its the W0 of what type of module? Is it a NM-2W? It will be on your module..thats what i was asking...

 

[KiscoKid]

Can you paste a copy of the output from the 'show version' and 'show diagnostics' command.

Cheers.

 

[globalchicken]

ya that would be helpful...

 

[TGaylor]

Here's the sh ver:
sh ver
Cisco Internetwork Operating System Software
IOS (tm) C2600 Software (C2600-I-M), Version 12.2(8)T5, RELEASE SOFTWARE (fc1)
TAC Support:

http://www.cisco.com/tac

Copyright (c) 1986-2002 by cisco Systems, Inc.
Compiled Fri 21-Jun-02 08:50 by ccai
Image text-base: 0x80008074, data-base: 0x80A2BD40

ROM: System Bootstrap, Version 12.2(8r) [cmong 8r], RELEASE SOFTWARE (fc1)

Corp_Annex uptime is 1 minute
System returned to ROM by power-on
System image file is "flash:c2600-i-mz.122-8.T5.bin"

cisco 2610XM (MPC860P) processor (revision 0x400) with 126976K/4096K bytes of memory.
Processor board ID JPE073810MF (2209964732)
M860 processor: part number 5, mask 2
Bridging software.
X.25 software, Version 3.0.0.
1 FastEthernet/IEEE 802.3 interface(s)
32K bytes of non-volatile configuration memory.
49152K bytes of processor board System flash (Read/Write)

--More--  Configuration register is 0x2102
--More--  
Corp_Annex>

I'll post the diag a little later.

 

[TGaylor]

Here's the sh diag, (notice the unknown WAN daughter card). I think what I need here is an IOS upgrade.

Slot 0:
C2610XM 1FE Mainboard Port adapter, 2 ports
Port adapter is analyzed
Port adapter insertion time unknown
EEPROM contents at hardware discovery:
Hardware Revision : 4.0
PCB Serial Number : JPE073810MF (2209964732)
Part Number : 73-7677-06
RMA History : 00
RMA Number : 0-0-0-0
Board Revision : C0
Deviation Number : 0-0
EEPROM format version 4
EEPROM contents (hex):
0x00: 04 FF 40 03 6A 41 04 00 C1 18 4A 50 45 30 37 33
0x10: 38 31 30 4D 46 20 28 32 32 30 39 39 36 34 37 33
0x20: 32 29 82 49 1D FD 06 04 00 81 00 00 00 00 42 43
0x30: 30 80 00 00 00 00 FF FF FF FF FF FF FF FF FF FF
0x40: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0x50: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0x60: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0x70: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

WIC Slot 0:
Unknown WAN daughter card
Hardware Revision : 1.2
PCB Serial Number : FOC092704FJ
Part Number : 73-8346-05
Board Revision : A0
RMA Test History : 00
RMA Number : 0-0-0-0
RMA History : 00
Deviation Number : 0-0
Product Number : WIC-1DSU-T1-V2
Top Assy. Part Number : 800-22193-03
CLEI Code : IPUIAPRRAA
EEPROM format version 4
EEPROM contents (hex):
0x00: 04 FF 40 00 52 41 01 02 C1 8B 46 4F 43 30 39 32
0x10: 37 30 34 46 4A 82 49 20 9A 05 42 41 30 03 00 81
0x20: 00 00 00 00 04 00 80 00 00 00 00 CB 94 57 49 43
0x30: 2D 31 44 53 55 2D 54 31 2D 56 32 20 20 20 20 20
0x40: 20 C0 46 03 20 00 56 B1 03 C6 8A 49 50 55 49 41
0x50: 50 52 52 41 41 FF FF FF FF FF FF FF FF FF FF FF
0x60: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0x70: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

 

[KiscoKid]

I ran your setup through Cisco's Bug Toolkit and couldn't find anything exact that matches your situation. Closest match was a memory leak on 2600XM's for the 1DSU-T1-V2 module.

I agree with you on this and I would consider an IOS upgrade also to a mainline release like 12.3 or 12.4.

 

[TGaylor]

Thanks for the help guys! I'll upgrade to .3 or .4 as KiscoKid suggested.