Error 429 ActiveX Component can't create object

[rozzay]

Hi I have .exe that is used by a couple of people. Each person has a different Microsoft version and Microsoft Outlook. All of my users were able to open the .exe and run it with success. This .exe runs a email request containing specific request. Recently I have updated the .exe with a new screen and most of the users are able to use it successfully except for one. She was unable to email the request with the old or new screen. Usually I package and deploy my program and put the setup in a shared drive. Then from there I go to the user's pc and just find the .exe and run the program from there. I have tried removing the setup and then re-install it and see if I could run the .exe it opens but still get the error 429 when I try to email the request. The user has Microsoft Outlook 98 but before she was able to use the .exe successfully. The updated .exe just has an extra screen.

Please help!!!

Thanks in advance

 

[zemp]

The error is saying that you are missing a .dll file or .ocx file that the program is looking for. It may be in a location that can't be found or maybe an incorrect version.

Check which files are being distributed and make sure that they are placed in the correct location. Thanks and Good Luck!

zemp

 

[chrispchenry]

You could try using the Packaging & Deployment wizard in VB. It'd be under the add-in menu, then select the "Add-In Manager...", it'll be in there.

When you run the P&D thing it'll search through your program and list all the .dll and .ocx files that your .exe uses. It can create a setup program that will install the .exe and all related files to the right place.

 

[zemp]

It is safest to install the setup package on each computer to make sutre that all necessary files have been copied and placed where the exe can find them. Thanks and Good Luck!

zemp