Error 1315 - Could not write to the specified folder...

[PaultheITGuy]

Hi,

I've been trying to install the drivers to a network card on a Dell Lattitude D420 (Broadcom 57xx gigabit controller) with the correct driver from the Dell website.

However, whenever the installer starts to run, after a few seconds I get "Error 1315: Could not write to the specified folder - c:\windows\installer"

I looked this up on the Microsoft KB which says that the folder in question needs to have 'Read-only' turned off. However, when I try to do this I can uncheck Read-Only, but if I go back in to the properties box, the check is still there.

I have tried installing the lastest version of Wondows Installer (3.1) from the MS website, but that didn't solve it.

The operating system is XP2.

Can anyone help? This is driving me insane.

Thanks

PC

 

[xwb]

What other properties are set on that directory and does it belong to you?

Start a command prompt and type

attrib c:\windows\installer

There shouldn't be any R S or H. If there are you need to remove them

attrib -R C:\windows\installer

It may also be that there is a service using it. You need to stop the service first.

 

[BadBigBen]

You receive an "An Internal Error has occurred” or a “Setup cannot create the folder” when you install Office XP

http://support.microsoft.com/kb/306986

This may not describe the problem you have, but the solution is nonetheless the same...

How Do I Get the Security tab in Folder Properties?

http://www.dougknox.com/xp/tips/xp_security_tab.htm

Ben

"If it works don't fix it! If it doesn't use a sledgehammer..."

 

[linney]

Look at the file and folder access permissions (BadBigBen links), the read-only setting is not relevant to folders but only files within the folder.

Are you installing this as an Administrator?

Cannot Change the Read-Only Attribute of System Folders

http://support.microsoft.com/default.aspx?scid=kb;en-us;Q326549

How to resolve Common "Windows Installer" Problems

http://support.microsoft.com/default.aspx?scid=kb;en-us;290301

Windows Installer CleanUp Utility

http://support.microsoft.com/default.aspx?scid=kb;en-us;290301

 

[PaultheITGuy]

Hi guys - thanks for the reply. Tried all this already. I am an administrator on the machine, but still can't change the read only status in Windows or DOS using the attrib function.

The stuff on those Microsoft KB didn't work.

Back to the Ghost I think.

Thanks anyway.

PC