I used to do this a while back. I am foggy now. to do an erlang I thing you get the trunk group usage or something like that, note the time for useage for your busy time periods for your pbx. then look into some wizards book = take the data hash it and see if your trunk utilization needs a new T1 for your cheapskate manager to approve.
If so How?
many thanks!
,,,Mikey
If so How?
many thanks!
,,,Mikey