Our EPN will power off when there are 3 or more digital line cards (72 agents +) and the fibre link to the PPN fails. Strange but true. We can re-create the problem every time. We rebuilt the system. Same problem. It seems to be load related. Avaya has not seen anything like this. Does anyone have any ideas?
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EPN power failure
- Thread starter PhilBreau
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I believe this is a known issue and Avaya is aware of it. The packs will cause a 1217A power supply to recycle. That is the "fat" power supply located on the right hand side of an XE type carrier. I have not heard of the problem with the MCC setup. If you have the 1217A power supply, call Avaya and have it escalated to T-3
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