Hi,
Its not that hard to write your own crystal report for Epicor tables. The hardest part is understanding what tables to use.
Ive found most of the reports including invoices & statements from Epicor useless to put it mildly!, and have had to redesign these using there basic layout but adding additional fields as needed.
There are no decent Sales analysis reports, so this will take a bit of doing but again it all depends on what the end user requires.
Yes you will need to ask a few questions, but once I figured out how to do something like adding a new field to the statements for example it just fell into place.
Then its down to formatting
HTH
brendan