Endless Dialtone

[wildcard100001]

System: G3xV13 Software Version: R013x.00.1.346.0

At a remote site that has 2 G650's, I am having sporatic constant dial tone issues. At random times a user goes off hook, starts to dial digits, and the dial tone continues to be heard. If this happens, The PBX does not hear the digits being entered and will continue to "play" dial tone forever. No time out.

No alarms... when I do a status of the station during the condition, it's as if I was not off hook.

I've called it into Avaya... So far the Tier 1 and 2 tech's and mentors are stumped. Tier 3 - 4 here I come.......

Any idea's on what would cause this?

Thanks,

Wildcard

 

[wildcard100001]

Apparently my TTRs was not set high enough.. It was set to 100 now it is set to 200.

display system-parameters maintenance
MAINTENANCE-RELATED SYSTEM PARAMETERS

MINIMUM MAINTENANCE THRESHOLDS ( Before Notification )
TTRs: 200 CPTRs: 78 Call Classifier Ports: 56
MMIs: 0 VCs: 0


What does this setting do?

Thanks,

Wildcard