Enable dialtone Detection and add delay for PSTN Lines 1

[Billz66]

Have reported to Mitel but Local Mitel support is frustrating (most of their suggestions are time-wasters)

System is in Australia
I have a MiVB MxeIII 7.2 SP1 PR1 that is obviously having issues by sending DTMF to PSTN line too quickly .
If i use individual trunk access no problems , can select line and dial number.
If i set ARS to allow an extra digit and dial an extra one at the start ( after access code) the call progresses ( so extra digit is acting as a delay).

If i use ARS with acecss code + 8 digits ( length of local number) the call fails with a carrier RVA "number you have dialled is incorrect".

Mitel advised that I add CO tone detection (which requires a system restart)
sample 4 delay 7 sens -15 cont Freq1 425 Freq2 425 On1 375 Off1 375 On2 375 Off2 375
Have added that and restarted the system - This made no difference

I also have a tone detection plan configured as follows
Tone plan Number 1 Max wait for tone 2 Action on time out Outpulse DTMF
Tones to detect 1 AU Dial tone Action to take Outpulse DTMF

I have a test ars entry 6 + 8 route 9

Route 9 TDM Tg1 ( PSTN) COR 64( no restriction) DM15
Digit Mod 15 Absorb 1 ( 6) Final tone plan <T01>

This site is in a cluster with 16 other Mxe's , 14 of them are having no problem selecting the PSTn lines , 2 of them are having this issue.

is there any trinks to adding the Tone detection - its looking like it does nothing ?
Also Does anyone Know of those tone detection settings are correct for Australia - perhaps they have goen me the wrong codes ?


If I never did anything I'd never done before , I'd never do anything.....

 

[sarond]

I thought the CO Tone Detection was more so to do with busy tone disconnect on PSTN so lines don't lock up.
Mine is similar to yours except sensitivity is -24dB. This works fine for me. (in AU)
To test this, make a call on the PSTN and then hangup the far end. You should get a few busy signals and the IP Set should then return idle, if it doesn't the the CO Detection is not working correctly.

I'll have a look at a system that has a tone plan and let you know, I'm sure I've done this on a system with 3G diallers (analogue)

 

[sarond]

Just checked.
Mine looks the same except I have Outpulse default (not DTMF)

 

[sarond]

Also another thing to try.
Make sure that Digits Before Outpulsing is blank in your ARS Route.

 

[techymitel]

You've put your tone plan in the final tone plan section of the digit modification form.

It needs to be in the digits to be inserted part.

 

[Billz66]

Thanks techy that was the fix , i new i was doing something wrong

If I never did anything I'd never done before , I'd never do anything.....