Emergency Button 1

[coolicepbx]

I am doing work for a prison and they would like something where they could have an emergency button on a set which would automatically make the set go into handsfree and call the console. There would be some sort indication on the console that this if an emergency. I am open to ideas.

thanks!

 

[phuzzy42]

You could use a DIG for this:

LD 20
REQ CHG
TYPE 3903
TN 5 3
ECHG YES
KEY 3 DIG x y V  (x=DIG group 0-2045, y=station 0-99, V=voice)

Put this on each phone in the group and number the console station 1 or 99 or something easy for everyone to remember (you can put more than one KEY on the console with different DIG groups if you have more than 99 phones that need a panic button).

"Intercom" shows on the display. When someone presses that key, they're prompted to enter a 1-digit station number (or 2 digits if there are any DIG stations in the group higher than 9). The target rings once and both sides immediately go hands-free.

This isn't exactly a "panic button", but you probably don't really want that - you'll have a lot of fat-fingers hitting it by accident (voice of experience here) so being prompted for a station number cuts the false alarms way down.

Steve Harmon
Greenfield, Indiana

 

[johnpoole]

i would use a hot d to the console

key 0 hot d 4 1000

would ring dn 1000 with a single press of the key. to make it cleaner on set 1000, cls aaa and key 0 scr 1000.. that autoanswers dn 1000 and enables the spkr.. i've used those speaker leads as a voice input to a page system.. i have a 2616 on my desk in the switchroom that has auto answer, great for a page to the switch room,instead if dialing each of the four desk, dial 1962 and anyone in the room will here the page.. if the closets had analog or digital sets that were hot d to that dn, it would work for a er phone

john poole
bellsouth business
columbia,sc

 

[phuzzy42]

I set up hot d on all our phones to call dispatch because our director wanted it, but about once a month someone hits that key by accident. Dispatch is supposed to call 911 but after all these false alarms, they just ignore the hot d so it's useless as a panic button - the boy who cried wolf.

That's the main reason I recommended the DIG - it's still fast to use but on the 30 or so sets I've put it on to test, it's totally eliminated the false alarms, and both dispatch and the users have thanked me.

Steve Harmon
Greenfield, Indiana

 

[johnpoole]

bad thing about a dig is dialing the dn, for a prison, a few sceonds could make a diff.. i agree hot d's are quick on the trigger, but if you send them to a auto answer display set, the called party will see the name and be able to answer hands free... nice of the warden to let him put phones in while he's in prison!!!

john poole
bellsouth business
columbia,sc

 

[phuzzy42]

I don't think coolicepbx is in prison, he's "Just Visiting". He probably has a "Get Out Of Jail Free" card (or he's real good at rolling doubles). ;-)

Steve Harmon
Greenfield, Indiana

 

[coolicepbx]

LOL I am not in prison, just doing a job there and that's a request they had. This is for when Lawyers or Parol officers are talking with the detainee and he becomes violent. They want some quick way to dial reception who could send the warden or some guards to his rescue. 911 would only be called if things really got out of hand. Those prison guards can handle just about anything.

Thanks for the tips!!! Is there a device that exists that would only have an emergency button and speaker on it or must i use a set?!?

 

[coolicepbx]

John,
A Hot D to the console is possible? I have done one between sets but not on the console. Is there anything special I need to know as far as programming goes?