Embedded Voicemail Installation Problem 3

[jfilary]

Up until today I have been lucky enough not to ever have to use embedded voicemail... I'm attempting to install it on an IPO 500 release 4.2(14) and am having issues. I have followed all of the instructions outlined in the Avaya Embedded Voicemail Installation Guide including transfering the prompt files using tftp which appears to complete successfully. I have even removed all of the files off of the CF card and gone through the tftp process a second time. Anyone have any suggestions, or experienced similar issues? I can see the LVMAIL directory on the card with all of the associated language directories using the Embedded File Management application in manager, so I know the tftp is working. Some of the monitor trace output can be found below. Thanks.

319489mS LVM(flash): FlashMan: MapVMailStore: OK return from "RestartFlashItemScan"
319489mS LVM(flash): FlashA: NextFlashItemScan: Scanning A:\lvmail\*.* pass = 3
319491mS LVM(flash): FlashA: NextFlashItemScan: Scanning A:\lvmail\ENG\*.*
319577mS LVM(flash): FlashA: NextFlashItemScan: Finished Scanning A:\lvmail\ENG\*.*
319578mS LVM(flash): FlashA: NextFlashItemScan: Scanning A:\lvmail\ENU\*.*
319668mS LVM(flash): FlashA: NextFlashItemScan: Finished Scanning A:\lvmail\ENU\*.*
319677mS LVM(flash): FlashA: NextFlashItemScan: Scanning A:\lvmail\AAG\*.*
319679mS LVM(flash): FlashA: NextFlashItemScan: Finished Scanning A:\lvmail\AAG\*.*
319680mS LVM(flash): FlashA: NextFlashItemScan: Finished Scanning A:\lvmail\*.*
319680mS LVM(flash): FlashA: NextFlashItemScan: END-OF-LIST found
319681mS LVM(housekeeping): FlashMan: FiveMinuteActions: called 2009/05/07 12:41:53
319681mS PRN: FlashMan: FiveMinuteActions: Flash Memory Management List is completely empty (should never be)
319734mS LVM(housekeeping): FlashMan: FiveMinuteActions: Free: 430.6 MBytes ( 84% )
319735mS LVM(housekeeping): 14 Hours 57 Minutes Approx. Remaining
319735mS LVM(housekeeping): FMML Size: 0

 

[tlpeter]

Did you also remove the 00031001.clp file ?

If yes then you broke your card,you need to send it back for repare !!!

ACS - Implement IP Office
ACA - Implement IP Telephony -- ACA - Design IP Telephony
ACA - Voice Services Management
______________
Women and cats can do as they please and men and dogs should relax and get used to the idea!

 

[TomMills]

you dont say what issues you are having?

Never argue with an idiot. bystanders won't be able to tell the difference.

 

[kholladay]

Hmmm...

"I have even removed all of the files off of the CF card and gone through the tftp process a second time."

And there is your problem. You now have a $400 64MB generic compact flash card.

Kyle Holladay
ACA-I, ACA Call Center, ACS-I, ACS-M, TIA-CTP, MCP/MCTS Exchange 2007
ACE Implement: IP Office

"Thinking is the hardest work there is, which is the probable reason why so few engage in it." - Henry Ford

 

[mattKnight]

$400 64MB generic compact flash card.

Take Care

Matt
I have always wished that my computer would be as easy to use as my telephone.
My wish has come true. I no longer know how to use my telephone.

 

[tlpeter]

Hmmmm wrong Kyle
It is a$400 512MB generic flash card
The 64 is for the SOE

ACS - Implement IP Office
ACA - Implement IP Telephony -- ACA - Design IP Telephony
ACA - Voice Services Management
______________
Women and cats can do as they please and men and dogs should relax and get used to the idea!

 

[jfilary]

Nice that my vendor support rep instructed me to remove all of the files from the card and then redo the transfer not making mention of any 00031001.clp file.... Thankfully I'm getting an RMA replacement. Thanks for the information.

 

[tlpeter]

Always copy the file before you do an upgrade
If you do remove it for what reason then you have a backup
Your bp should have known this !

ACS - Implement IP Office
ACA - Implement IP Telephony -- ACA - Design IP Telephony
ACA - Voice Services Management
______________
Women and cats can do as they please and men and dogs should relax and get used to the idea!

 

[amriddle01]

To be fair if Avaya named the file "Licence File Do Not Remove" instead of something difficult to remeber and totally vague I doubt we would see this problem on here nearly as much as we do now

ACS - IP Office Implement

"I'm just off to Hartlepool to buy some exploding trousers

 

[TomMills]

^far too easy

Never argue with an idiot. bystanders won't be able to tell the difference.

 

[IPOfficeIreland]

Licence File Do Not Remove", excellent!

or

"You_will_have_no_voicemail_if_you_delete_me"