Email sent to wrong person. How?

[e46fan]

I have a account that is getting email sent to him that is addressed to a old email account that was deleted months ago. How can that happen? When I look at the header it has the mailto address as the deleted account, but is delieverd to another person. Any suggestions?

Thanks.

 

[jenlion]

Perhaps the deleted account's smtp address was added to this recipient? It's common to do that when someone is no longer with a company -- move the email, delete the box, delete the account, and add the email address to someone who will be taking over for them. Go to the Recipients container, find the person who is receiving mail for this person, and go to the Email Addresses tab. My guess is that you find the extra email address there.

 

[e46fan]

Thanks jenlion, but I had checked that, infact I checked all recipients for that address, no one should be recieving email addressed to her.

 

[zbnet]

Perhaps there was a Delegate relationship set up before the person left? What happens when you type the old (SMTP) address into the To: field of a new message - does it resolve? If so, this is the mailbox that owns the address, it might be a hidden mailbox.

 

[e46fan]

zbnet, I just tried that and it did not resolve. I am really lost on this problem. Thanks though.

 

[zbnet]

Is the mail that is arriving clearly intended for the departed person, or is it just spam? Bcc fields could hide the fact that the receiving mailbox is really the intended recipient, it might just look like it's intended for another (coincidentally) deleted mailbox on your server.

 

[e46fan]

zbnet, thats what I'm thinking too. I guess theres no way to see what the bcc field has in it. It is spam, and so without some spam software I don't guess I can stop it.

Thanks.