EC500 Problem

[row1030]

I'm having an issue where EC500 works fine to Cingular / AT&T cell phones but on Suncom and Alltell, the cell will ring then will drop the call as soon as the answer key is pressed.

 

[cduff]

Try changing the "Suppress # Outpulsing" to Yes on your outbound trunkgroup.

 

[row1030]

Thanks but that did not help.

 

[thejkro]

Row:

What kind of Voice Mail Detection are you using in your configuration set? I had this same problem with Verizon and they did not accept message detection. I had to change it to timed. Here is a thread that might help

http://www.tek-tips.com/viewthread.cfm?qid=1327715&page=1

Let me know if you get working!

 

[row1030]

That is what we had to do a few weeks back. Thanks for your response in any case!