Easier way to get to voice mail???

[rickster1]

We have a G3si r11 and old Definity Audix. When the super's phone rings and he's not there, it rings in the nurse station and then goes to his audix (cov path). However, when ringing in the nurse station, the person would pick it up and transfer to the super's extension, and instead of going to his audix, it would follow the same cov path and come back to the nurse station. My solution was to have the nurse station dial the 4507 to get into audix and then the super's extension to get to his voice mail. Is there a simpler solution in the cov path or super's station setup?

 

[extreme4x4mt]

We use the "guest password" to send calls directly to a users voicmail.

1)Transfer to "audix extension" or transfer to the audix button
2)enter the extension and # you want to transfer to
3)enter the passcode and # which is <guest passcode>#

This works really well for us.

You can get your guest passcode in Audix.
change sys para feat in Audix.

Hope this helps.

 

[gonzalez]

Try this one
1.Make a x ported station with cov path to voicemail
2.Make auto attendant for x ported station
3.Make the time out go into the voicemail box you want to go to and make the treatment call answer
4.Change the lenth of time out to 0
5.Do not record any greetings.

All you have to do is transfer calls to the new x ported station and it will got to the voicemail box directly.

 

[rickster1]

Thanks for the responses.