Dual subnet problem with 4620 phones

[jgraham1075]

Has anyone ever ran into a problem where dual subnets are being used (192.168.0.x and 192.168.1.x) (IP Office server is at 192.168.0.150), and phones reboot on the 192.168.1.x subnet during amerge (or even just shutting down Manager0 whil the phones on the 192.168.0.x subnet are not affected? Phones on the 192.168.1.x subnet go to 'Discovering' for about 15 minutes and then boot up. Devices on the 192.168.1.x subnet can ping other devices on the 192.168.0.x subnet without any problem.

Also, when direct media path is used, connections within a subnet work fine but when you bridge between the two, only one voice path is available (FROM .0x to 1.x .... the phone from 1.x cannot hear the person on the 0.x subnet)

Thanks in adavnce for any input

 

[tlpeter]

do you have an iproute to the other subnet ???


ACA - Implement IP Office
ACA - Voice Services Management
______________
Women and cats can do as they please and men and dogs should relax and get used to the idea!