Is anyone having trouble with the 4610 phones not having DTMF tones. The users are complaining that when the DTMF tones are gone the call never completes even though the whole number was dialed.
First thing I will ask is what version is your Definity software, what platform do you have (i.e. S8700, S8500, G3r), and what is the latest load of firmware on the 4600 sets?
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