DN data dump

[nyjp26]

Need to get data detail calling from a specific dn. Can someone tell me how and what load. Thanks

 

[GHTROUT]

Call records are generaly output to a 3rd party application. Do you have that application?

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Nortel Resources at GHTROUT.com
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[nyjp26]

i was told there is no 3rd party. Doesnt the pbx have that info?

 

[GHTROUT]

Some newer release have some space allocated for Call Records. But it is volitale data and overwritten.

Most places take a feed from the PBX and dump the data into a database application made just for Call Detail records.



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Nortel Resources at GHTROUT.com
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[DFKSydney]

And remember, if your desired call records include internal calls, you have to set the monitored extn to do that.

 

[nessman]

CDR reporting is based on routes - not specific DN's.

In a pinch, output the CDR to an unused TTY port and use a terminal emulator such as Procomm or Hyperterm to capture it to a file* - and then you can import it into a database and build a query to find the data you need.

But as others said - the best bet is a 3rd party application that is designed to store and report the data.

* Save and rename this file often - like once a day in case the PC capturing the data crashes, reboots, whatever during data collection.

 

[nyjp26]

Thanks all I am on it